Refund & cancellation policy

This policy applies to subscriptions and other purchases on BhooMap, operated by BhooMap Technologies Pvt. Ltd.

Cancelling a subscription

• You can cancel any paid plan at any time from Account → Your plan → Cancel, or by writing to [support email].
• After cancelling, your subscription will not renew. You keep all paid features until the end of the period you have already paid for; your account then moves to the Free plan. Your listings and saved data are not deleted.
• Cancelling stops future charges only; it does not by itself refund the current period.

When we refund

We refund the full amount of a charge if:

• you were charged twice for the same period;
• you were charged after cancelling before the renewal date;
• a technical fault on our side prevented you from using paid features and we could not fix it within 3 working days;
• you request a refund within 7 days of your first paid subscription and have not revealed any seller contacts or used featured boosts during that time.

Partial periods are not otherwise refunded, and fees for featured boosts already used are non-refundable.

How to request a refund

Write to [support email] from your registered mobile number or email with the payment ID (shown on your receipt). We reply within 2 working days.

How refunds are paid

Approved refunds are made to the original payment method through Razorpay within 5–7 working days of approval. Your bank or card issuer may take a few more days to show it. GST charged is refunded with the fee.

Contact

BhooMap Technologies Pvt. Ltd. · [registered address] · [support email] · [support phone]